Platform

One platform, every step of a case

From the first report to a closed case, JusticeLink gives citizens, legal professionals and government a shared, role-based view of what's happening — in real time.

For citizens

Access help without needing to already know the system.

Reporting

Incident & case reporting

Submit an incident or request for help directly from a phone, in your preferred language.

GIS

Nearest-service map

Find the closest Local Council office, police station or legal aid clinic, with contact details.

Tracking

Notifications & case tracking

Get notified as your case moves forward, and check its status at any time.

For lawyers & legal organisations

Spend time on cases, not on finding them.

Matching

Case matching

Get matched to citizens who need representation based on case type and location.

Messaging

Secure messaging

Communicate with clients and officials inside the platform, with a full record kept per case.

Verification

Credential verification

Work ID and certificate checks confirm every legal professional on the platform is who they say they are.

For police & government

Oversight tools for District and System Administrators.

Analytics

Admin analytics

District-level and system-wide dashboards show case volume, response times and outstanding items.

Reports

Reporting tools

Generate reports for oversight and accountability across Local Council areas.

Access control

Admin-issued accounts

Police Officer and Legal Organisation accounts are created and managed directly by a System Administrator, not self-registered.

See it in your role

Whichever role fits you, the platform starts at the same place.

Open JusticeLink